Custom Design Process


One-of-a-Kind Jewelry, Custom-Designed to Your Style
We specialize in creating custom-designed jewelry for every occasion. From heirloom redesigns to custom engagement rings, each piece is handcrafted to reflect your individuality.
Using ethically sourced materials and conflict-free diamonds, we ensure every creation is both beautiful and responsible. All custom jewelry includes:
- A complimentary appraisal.
- A comprehensive warranty.
- Handcrafted production, with most pieces made in the USA.

The Design Concierge Difference
Eliza Page concierges are trained at the Gemological Institute Of America (GIA), and work together as a team. Our network includes both local Austin artisans and global experts, including:
- GIA gemologists.
- Accredited, conflict-free diamond & gemstone dealers.
- Master jewelers with decades of experience.
- Experienced, ethical goldsmiths.

A Stress-Free Journey to Your Dream Piece
Designing bespoke jewelry is an enjoyable and collaborative process. Explore our process below to discover what you can expect on your journey to crafting the perfect custom-designed engagement rings, heirlooms, and accessories.
Looking for custom inspiration? Check out custom design projects we've worked on.
CUSTOM DESIGN GALLERYHow It Works

Step 1. Preliminary Design Meeting
We love working with our customers on one-of-a-kind design projects. You will work directly with a Custom Design Consultant to discuss your jewelry ideas either in person or via email and phone. It’s helpful if you come to us with pictures of anything that inspires your design idea: a picture of a ring you’ve seen online, or even a photo of a fabric pattern or architecture that you like. If you don’t have a vision in mind, we will work diligently to create the perfect one.

Step 2. Design & Stone Sourcing
You and our Custom Design Consultant will discuss details and specifics of the desired design.
We will work together to refine the design using images or design sketches. Stone sourcing requires a $500 deposit, which goes towards the final cost of the ring. You will also purchase your significant stones outright. We will work with your heirloom stones, and for those we charge a $500 fee.

Step 3. Rendering & Approval
Once you have decided upon a design, we render a 3-D CAD design to be sure it meets your 3-D vision. CAD designs require a $200 design deposit, which goes towards the final cost of the ring. If at any time you are unhappy with the design, you will be responsible only for the phases of the design that have been completed.

Step 4. Jewelry Production
Once the final design meets your approval, the jewelry then goes into production and can be brought to life. All payments made during the initial design phases will go toward the final price, and at least half of the final fee must be paid to start jewelry production. In production your jewelry is cast, set, polished, and finished with all the details you designed. The normal timeframe for creating custom jewelry is about 4-8 weeks from start to finish. Some designs can be rushed in a shorter time period for a fee. All Eliza Page custom jewelry comes with a complementary appraisal for insurance replacement, and our recommendation for third-party jewelry insurance so you are always covered.
What You Should Know
Custom Designs begin at $3500 exclusive of materials (metal, stones). This price includes time with our Custom Design Consultant, back and forth on designs, production of drawings, rendering of models, production, casting, gemstone setting, polishing, and hand-finishing each piece.
Custom designs are final sale and non-refundable. From start to finish, the entire process should take 4-8 weeks, subject to the specifications and/or changes in design. If you have a special deadline, depending on the design, we will do our best to complete your project more quickly for a rush fee.

Custom Design
Create distinctive, timeless pieces with the design concierge at Eliza Page. Our team of experts specializes in crafting custom jewelry that reflects your unique style and story.
Text, call or schedule an appointment online. Our team looks forward to creating a piece that's truly yours. Together, let's bring your vision to life!
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